The tech giant will take care of the issue and offer the better solution to it.
Switching over to the new account type means that if you have any legacy hardware (older PVR, or Gateway system), they WILL NOT WORK ANY MORE. They also had to replace my phone modem with an updated one for the install (no charge).
As for the system, the guide is much better (AND MUCH FASTER!!!
Barring OTA updates, any update that is done through i Tunes runs the risk of several errors and one of them, the 4013/4014, is our concern here.
Put simply, the error is hardware related, but like all things digital, you don't really get to fix this one without your share of head-banging.
He mentioned that it has been a headache doing Bluesky installs if you have a Cisco, but as long as the back end person doing the activation knows what you have BEFOREHAND, it should be painless.