JCPenney, also called JCP or Penneys, was founded by James Cash Penney in 1902 as the Golden Rule Store. I told him, I did not have a printer to print the label and this could not be done.
Penney bought out his 2 partners in 1907 and began calling the stores J. Why I needed to go through all this I will never know. I called back a second time and was on hold for 15 minutes, this customer service individual told me I would need to return the whole item (totally unreasonable) as all I needed replaced was the headrail.
Next day again am ask her the status not approved am surprised ask her this the number you told me that you will offer 47k. Then I told her that am ok for 45k since I decided to work for five guys. they really dont have ability to hadle the business.
She replied me come meet her collegue Mardi for second round. This very unfortunate for growing company.i would like to bring this to top management atleast they should aware whats happening …..
I called and explained to a very patronizing young lady who reaffirmed that my order would be delivered on the 17th and that it takes 2 business days to process the order.
In short I feel as if I was taken advantage of by selecting the Express delivery if I had wanted delivery on the 17th I would have choose and paid for it.
Its a wonder why their sales are tanking and they keep trying to rebrand themselves. Reply I have had a JCP credit card with my name on it along with my husband for about 45 years.